Green Dot 5% Cash Back Visa Debit Card FAQs

Fees and Limits

  • To be eligible to earn Cash-Back Rewards, your account must be in good standing. To maintain your account in good standing for purposes of being eligible to earn and redeem accrued Cash-Back Rewards, you must have paid your Monthly Charge by the end of the monthly period. Refer to the Deposit Account Agreement for more information.

  • The table below shows the fees that apply only to the Green Dot 5% Cash Back Visa Debit Card. It does not apply to cards sold by tax preparers or financial service centers.

    If you already have a card, your fees and terms may be different.
    Please log in to see your Deposit Account Agreement and fees.

    FEATURE SIMPLE FEES
    Purchase price in a store $1.95 or less
    Monthly charge $9.95
    Purchase price online No purchase fee online
    Reload at the Register $4.95 or less
    ATM fee $3.00 withdrawal and $0.50 balance inquiry,
    plus any fees ATM owner may charge
    Teller cash withdrawal fee $3.00
    Foreign transaction fee 3%
    Replacement card $5
    Direct deposit No fees for direct deposit

     

    Other optional services, features or products like ordering paper checks or using mobile check deposit will require acceptance of applicable fees, terms and conditions.
    See Deposit Account Agreement for more information.

  • Yes. Returns, reversals, cancellations, or disputes involving a qualifying purchase will be subtracted from your rewards balance.

  • Only the use of your debit card or debit card number to purchase goods or services is considered a qualifying purchase for Cash-Back Rewards. The following purchases/transactions shall not be considered qualifying purchases for the purposes of earning Cash-Back Rewards: ATM transactions, teller cash withdrawals, the portion of any in-store transaction that represents a cash withdrawal at the point of sale, quasi-cash transactions (i.e. purchase of items that convert to or substitute for cash, such as money orders, casino chips, lottery tickets, etc.), the use of your debit card to purchase gift cards or for funding another card or account, using our online bill pay service to pay bills, transferring funds from your debit card or bank account to another bank account or credit card account, and transactions conducted at GreenDot.com or our mobile application (such as person-to-person transfers). Cash-Back Rewards are normally accrued to your Cash-Back Rewards balance promptly after your qualifying purchase transaction posts, but could take up to thirty (30) days.

  • Only qualifying purchases count towards your Cash-Back Rewards. Online bill payments, person-to-person transfers, teller or cash withdrawals, and ATM transactions do not qualify for Cash-Back Rewards.
    Please refer to your Deposit Account Agreement for more information.

  • You can redeem Cash-Back Rewards the day after you complete a reward year. Once you’ve successfully completed a reward year, your account must be in good standing and have a positive balance at the time of redemption. You have up to 1 year to claim your Cash-Back Rewards before they expire. You must redeem all of your Cash-Back rewards that are eligible. Partial redemption is not permitted.

    When ready, simply log in to your online account and follow the on-screen instructions.

    Upon redemption, we’ll credit your balance with all of the rewards you earned for the reward year.

  • Cash-Back Rewards usually update promptly after a qualifying purchase posts, but could take up to thirty (30) days.
    Please refer to your Deposit Account Agreement for more information.

  • A reward year is twelve (12) monthly periods during which your account has been in good standing. You must successfully complete a reward year to be eligible to redeem your Cash-Back Rewards. Refer to the Deposit Account Agreement for more information.

  • Register your Green Dot 5% Cash Back Visa Debit Card and you are instantly eligible to start earning 5% cash back (up to $100 per reward year) on qualifying purchases made with your card.

    Important: You are not eligible for the program if we are unable to verify your identity.

    HOW IT WORKS:

    1. Earn 5% cash back on qualifying purchases (up to $100 per reward year) whenever your card has a positive balance at the end of the monthly period.
    2. Redeem your rewards after successfully completing a reward year (A reward year is twelve (12) monthly periods during which your account has been in good standing).
    3. In case you end up with a negative balance, you can pick up where you left off when your card returns to a positive balance.
  • If you got your card in-store, the date you register your card is your enrollment date.
    If you got your card online, the date you first add money to your card is your enrollment date.

  • You can earn up to $100.00 per reward year.