Customer Support

Whether you’re looking for answers, or just want to let us know how we did, you’ll find many ways to contact us right here. We’ll help you resolve your issues quickly and easily, getting you back to more important things, like shopping  with your new prepaid card.

Customer Care

(866) 795-7597

Report a lost, stolen or damaged card
Dispute a transaction

Mailing Address

Green Dot
P.O. Box 5100
Pasadena, CA 91117

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