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Deposit Cash

To Your PayPal Balance With PayPal CASH
A few ways you can load cash
To your card with Reload @ the Register
Load cash to your card with MoneyPak
  • Once you’ve created your MoneyPak secure login, depositing money to an eligible prepaid or bank debit card is simple. 

    1. On MoneyPak.com, log in using the button in the top right corner (if you are on a mobile device, tap the menu icon on the top right of your screen).
    2. Click LOAD CARD to deposit to a saved card, or click “Add money to a new card” to deposit to a new card. 
    3. Enter the MoneyPak number (and if adding a new card, enter your prepaid or bank debit card number) and click add money. 
    4. After passing the limits and verification checks, the funds on the MoneyPak will be deposited to your card.
  • See a list of common scams.
     
    Remember to treat your MoneyPak like cash. Transactions cannot be reversed, so only give the number to a trusted recipient. Green Dot is not responsible for refund or replacement of a lost or stolen MoneyPak, nor for the quality or non-receipt of any goods or services.

  • MoneyPaks can be used to reload hundreds of prepaid cards and most bank debit cards linked to a checking account. MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder’s name. Check your card’s eligibility.

  • MoneyPaks are available at over 50,000 stores nationwide, including CVS, Walgreens, and Rite Aid. Find a store near you.

  • No, MoneyPak cannot be used to add money to PayPal or other online accounts. To add money to PayPal, check out PayPal Cash. To fund online accounts, check out Green Dot @ the Register.

    • Lost or stolen MoneyPak: Once a MoneyPak is lost there is no way for Green Dot to trace or recover the money. Handle your MoneyPak number the same way you would treat the cash in your wallet.
    • Issues reloading with MoneyPak:
      • Verify that you are reloading an eligible prepaid card.
      • Verify the card is permanent, has the recipient’s name on it, and is activated.
      • Make sure the load limits have not been exceeded on the prepaid card.
      • Check to make sure you entered all numbers correctly.
    •  Requesting a refund: 
      You can submit a refund request by filling out this form. Refund checks typically arrive in the mail 3-4 weeks after your refund request is submitted with valid documentation.
  • The only way you can reload a prepaid card with a MoneyPak is through our Secure Login. The Secure Login is a one-time registration on MoneyPak.com. MoneyPak has enhanced fraud controls, and is not anonymous. All parties involved with this transaction must be willing to provide personal information required to verify identity. Once your identity is verified the first time, you can simply log in on return visits to quickly reload prepaid cards with MoneyPak.
     
    To create a MoneyPak.com Secure Login, you will be asked your first and last name, Social Security number, birth month and year, email and mobile phone number. During setup, you will also be asked to verify your mobile phone and allow Green Dot to use your current location.
     
    Additionally, some users may be asked to further verify their identity by uploading photo identification.

  • There is a MoneyPak service fee of up to $5.95. How long until my MoneyPak is loaded? After purchase, there is a 20-minute funding delay before your MoneyPak is ready to use.

  • MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible

    Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. You can send $20-$500 for a flat fee of $5.95. MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder’s name. 

    Note that a MoneyPak cannot be used to purchase goods or services, pay bills, or add money to a PayPal account. To add money to a PayPal account, check out PayPal Cash

    Having trouble using a MoneyPak? See our Troubleshooting Tips for help.

  • Pick up a MoneyPak in the prepaid card section, take it to the register, and the cashier will collect your cash ($20-$500) plus the $5.95 purchase fee. The cash will be loaded to the MoneyPak number and will be ready for use within 20 minutes. 

    Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money.

  • MoneyPak cannot be used to reload temporary prepaid cards, which are prepaid cards that have not been registered with the card provider (or where registration was attempted, but the prepaid card provider was unable to verify the cardholder’s identity). Temporary prepaid cards do not have the cardholder’s name embossed on the front of the card. 

    If you have a new prepaid card without your name on it, you must register it with your prepaid card provider in order to reload your prepaid card with a MoneyPak. Once you get the personalized prepaid card in the mail (usually within two weeks) and activate it, your personalized prepaid card will then be ready to accept MoneyPak reloads as long as the card is issued by a participating prepaid card provider.

    1. Create a Secure Login: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. MoneyPak.com will remember your information, making future visits fast and easy.
    2. Verify mobile: Verify your mobile phone by following the prompts during setup.
    3. Load card: Enter your prepaid card number. The prepaid card will be loaded with the amount on the MoneyPak.

    Check your card’s eligibility. MoneyPak will only work with prepaid cards that have been activated and are personalized with the recipient’s name.

  • Once the money has been transferred, it will appear in your Reload History. Just log in on MoneyPak.com to view this. You can also get your prepaid card’s available balance by calling the phone number on the back of that card.

  • You can usually add any amount from $20 to $500 per MoneyPak. You may use up to three MoneyPaks or add up to $1000 total per card every 30 days. The amount of cash you can add may be reduced if there’s additional load limits on your prepaid card.

  • There are separate limits for each card you use with MoneyPak, and for your MoneyPak profile. Whichever limit you hit first will apply to the deposit you are attempting to make. 

    The amount you can deposit using MoneyPak may also be lower if your prepaid or bank debit card provider has limits on the amount they allow you to deposit to your card. 

    Limits Per Prepaid or Bank Debit Card

    Time period (rolling) Dollar Amount Number of MoneyPak Deposits
    24 hours $1,000 6
    7 days $1,000 8
    30 days $1,000 12

    Limits Per MoneyPak Profile

    Time period (rolling) Dollar Amount Number of MoneyPak Deposits
    24 hours $1,000 6
    7 days $1,500 10
    30 days $3,000 18

    Limits for loading funds to online accounts are set by the account provider. Check with your account provider for their limits.

Direct Deposit

For Your Tax Refund
For Your Payroll or Government Benefits
  • No, others cannot direct their refund to your card or account. In accordance with IRS guidelines you can direct your refund to your card or account; you cannot direct your refund to someone else’s card or account. If we receive a tax refund intended for individuals other than the cardholder, the refund will be rejected and/or your card may be blocked, pending additional verification. Get more details from the IRS about tax refunds here.

  • Yes. If you decide you no longer want direct deposit, contact your payor or employer and they’ll tell you how to cancel the service. Canceling direct deposit will in no way impact the use of your Green Dot card.

  • The exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday. If you haven’t received a direct deposit that you are expecting, it’s because we haven’t received the payment instructions from your employer or benefits provider.

    If you are concerned about the status of your direct deposit, please follow these steps:

    1. Contact your employer to verify that the direct deposit was sent. If so, ask them for the TRACE # of your direct deposit transaction.
    2. Once you have the TRACE #, call Green Dot Customer Support toll-free at (866) 795-7597 and Green Dot will investigate the transaction.

    If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit.

  • With the exception of certain federal government benefit payments, or your employer or payroll department’s restrictions, you can choose to have as much or as little of your paycheck or benefits payment deposited to your Green Dot card as you’d like. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time.

    If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, or Federal Civil Service, the entire amount of your benefit payment must be deposited to your Green Dot card. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit.

  • We deposit your payroll or government benefits to your Green Dot account, including:

    • Social Security benefits
    • SSI (Supplemental Security Income)
    • Pension payments
    • Railroad Retirement Benefits (RRB)
    • Defense Finance and Accounting Service (DFAS) payments
    • State unemployment benefits
    • Government Disability Benefits (SSDI or Workers’ Compensation)
    • Veterans’ benefits
  • When you set up direct deposit, you may be eligible to receive your pay up to 2 days earlier, or government benefits up to 4 days before benefits day (subject to deposit verification and depending on your payment provider’s process and timing).

    Some employers and benefits providers send payment instructions ahead of the actual payday. If they do, we’ll credit the amount to your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. However, it’s important to note that if and how early your deposit can be posted to your account is completely dependent on when the employer or benefits provider sends us the payment instructions.

    Deposit verification required. Make sure the name on file with your employer or benefits provider matches the name on your card account.

  • You can check for your direct deposit a few ways:

    1. Sign up for direct deposit alerts to receive an email or text message any time a direct deposit posts to your account.
    2. Review your Transaction History online to check for your deposit.
    3. Call our automated Green Dot Support Line to hear your most recent direct deposit amount and date.

    Note: Your payor will usually provide a payment stub or notice to let you know the amount of the payment deposited to your account.

    Green Dot has no additional information other than what is provided in your account, in alerts, or on the automated phone system.

  • Many times, your employer or benefits provider will notify our bank of your incoming deposit in advance of your actual pay day. If they do, we will credit your pay or benefits to your card when they give us that advance notice instead of waiting for pay day. However, the exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday because employers and benefits providers often send payment instructions at different times from pay period to pay period. If you don’t get it as early as you did the previous pay period, it doesn’t mean there’s something wrong or that we’re holding on to it. It just means we haven’t received it yet.

    If you log in to your account and set up the direct deposit Account Alert, we’ll automatically notify you any time a direct deposit is received. Carrier message and data rates apply.

  • To cancel your direct deposit, you must contact your employer or the payor of your benefits. They will tell you how to cancel the service. Cancelling direct deposit will in no way impact the use of your Green Dot card.

    Find info on how to cancel direct deposit of your federal benefits here – or – contact the agency that administers your benefit.

  • No. Early access to your direct deposit money is automatically a potential benefit of your Green Dot card if you are signed up for direct deposit. Whether or not you will get your direct deposit money up to 2 days earlier depends on deposit verification and when we receive the payment instructions from your employer or benefits provider.

    Payroll, government benefits and child support are the only deposits that qualify for early access to your money.

  • Setting up direct deposit is easy! Just follow these simple steps:

    1. Ask your payroll or benefits office if they offer direct deposit.
    2. If they do, get your direct deposit account number and bank routing number by logging in to your account or requesting the info via text message.
    3. Provide your direct deposit account number and bank routing number to your payroll or benefits office.
    4. Make sure the name on file with your employer or benefits provider matches the name on your account.

    TIP: Ask your payroll, how long it’ll take them to set up your direct deposit. If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office. Green Dot does not have any information about your enrollment status. Early direct deposit depends on deposit verification.

Bank Transfer

Load Checks

Deposit checks from your smartphone
  • We’ll notify you when the money is in your account. You can also log in any time and check your transaction history.

  • There is no fee to deposit checks to your account.

  • Here are some tips:

    1. Place your check on a flat surface with a dark background and good lighting.
    2. Make sure all 4 corners of the check are in the camera view.
    3. Focus your camera by holding your phone steady, tap the area on the screen that you’d like the camera to focus on, and snap the photo.

    Note: Some phones automatically store photos taken on the device. For security reasons, please ensure photos of your check aren’t saved to your phone or online storage.

  • No. Once you submit a deposit, it cannot be canceled.

  • As a mobile bank, we work hard to deposit your check as quickly as possible. Some checks take longer to process, depending on the bank issuing the check. We try to give each check that comes to us a fair chance to be deposited, and sometimes that may take a little longer. If you need to have your check cashed immediately, you may cancel your request by clicking “No, cancel deposit."

  • Mobile deposits may take up to 5 business days.

  • Keep your check in a safe place until the money is in your account before destroying it in case it is needed for verification purposes. Once you deposit a check with us, you can’t cash it anywhere else.

  • Mobile Deposit limits include:  
    Per Check Limit $2,500
    Daily Limit $3,000
    Monthly Limit (rolling 30 day period) $5,000
     
    Checks must be at least $1.00. You can’t deposit more than your account balance limit.

     

    Important: Mobile Deposit cannot be used to make your first deposit

  • Checks:

    • not payable to you (even if signed over to you)
    • payable to more than one person (even if you are one of the names on the check)
    • payable to “Cash” or “Self”
    • payable in a foreign currency
    • drawn on a bank outside the U.S.
    • that are not dated, are postdated, or more than 90 days old
    • that are irregular in any way (for example, where the numerical and written amounts are different)
    • that have previously been cashed or deposited (either in paper form or electronically) or returned unpaid for any reason
    • you suspect to be fraudulent, forged, altered or not properly authorized
    • that do not have the signature of the person who wrote you the check
    • that exceed the deposit limits set for mobile deposits

    Registered government warrants

    Demand drafts

  • Follow these steps:

    1. Log into the app.
    2. Select ADD MONEY and then DEPOSIT A CHECK.
    3. Make sure the check is made out to you.
    4. You sign the back of the check and write “for mobile deposit only” above your signature.
    5. We’ll walk you through the rest.

    Eligibility and limits apply.

  • We accept all these in U.S. dollars:

    • Personal checks written to you
    • Commercial preprinted checks issued by a U.S. business to you such as:
      • payroll checks
      • insurance agency checks
      • money orders
      • cashier’s checks
      • rebate checks
      • stock dividend checks
    • U.S. Government-issued checks including:
      • tax refunds
      • federal, state and municipal government checks
  • Yes. You must sign the back of the check and write “for mobile deposit only” above your signature clearly in blue or black ink or it will not be accepted. Make sure your signature is a reasonable size.

Cash and load checks at Walmart
Cash and deposit checks at an FSC
To Your PayPal Balance With PayPal CASH
A few ways you can load cash
To your card with Reload @ the Register
Load cash to your card with MoneyPak
  • Once you’ve created your MoneyPak secure login, depositing money to an eligible prepaid or bank debit card is simple. 

    1. On MoneyPak.com, log in using the button in the top right corner (if you are on a mobile device, tap the menu icon on the top right of your screen).
    2. Click LOAD CARD to deposit to a saved card, or click “Add money to a new card” to deposit to a new card. 
    3. Enter the MoneyPak number (and if adding a new card, enter your prepaid or bank debit card number) and click add money. 
    4. After passing the limits and verification checks, the funds on the MoneyPak will be deposited to your card.
  • See a list of common scams.
     
    Remember to treat your MoneyPak like cash. Transactions cannot be reversed, so only give the number to a trusted recipient. Green Dot is not responsible for refund or replacement of a lost or stolen MoneyPak, nor for the quality or non-receipt of any goods or services.

  • MoneyPaks can be used to reload hundreds of prepaid cards and most bank debit cards linked to a checking account. MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder’s name. Check your card’s eligibility.

  • MoneyPaks are available at over 50,000 stores nationwide, including CVS, Walgreens, and Rite Aid. Find a store near you.

  • No, MoneyPak cannot be used to add money to PayPal or other online accounts. To add money to PayPal, check out PayPal Cash. To fund online accounts, check out Green Dot @ the Register.

    • Lost or stolen MoneyPak: Once a MoneyPak is lost there is no way for Green Dot to trace or recover the money. Handle your MoneyPak number the same way you would treat the cash in your wallet.
    • Issues reloading with MoneyPak:
      • Verify that you are reloading an eligible prepaid card.
      • Verify the card is permanent, has the recipient’s name on it, and is activated.
      • Make sure the load limits have not been exceeded on the prepaid card.
      • Check to make sure you entered all numbers correctly.
    •  Requesting a refund: 
      You can submit a refund request by filling out this form. Refund checks typically arrive in the mail 3-4 weeks after your refund request is submitted with valid documentation.
  • The only way you can reload a prepaid card with a MoneyPak is through our Secure Login. The Secure Login is a one-time registration on MoneyPak.com. MoneyPak has enhanced fraud controls, and is not anonymous. All parties involved with this transaction must be willing to provide personal information required to verify identity. Once your identity is verified the first time, you can simply log in on return visits to quickly reload prepaid cards with MoneyPak.
     
    To create a MoneyPak.com Secure Login, you will be asked your first and last name, Social Security number, birth month and year, email and mobile phone number. During setup, you will also be asked to verify your mobile phone and allow Green Dot to use your current location.
     
    Additionally, some users may be asked to further verify their identity by uploading photo identification.

  • There is a MoneyPak service fee of up to $5.95. How long until my MoneyPak is loaded? After purchase, there is a 20-minute funding delay before your MoneyPak is ready to use.

  • MoneyPak is a convenient way for friends and family to send cash to thousands of eligible prepaid or bank debit cards issued in the U.S. See if your card is eligible

    Just purchase a MoneyPak at a participating store near you and create a secure login at MoneyPak.com to add money to a card. You can send $20-$500 for a flat fee of $5.95. MoneyPaks only work with activated prepaid or bank debit cards. Prepaid cards must be embossed with the cardholder’s name. 

    Note that a MoneyPak cannot be used to purchase goods or services, pay bills, or add money to a PayPal account. To add money to a PayPal account, check out PayPal Cash

    Having trouble using a MoneyPak? See our Troubleshooting Tips for help.

  • Pick up a MoneyPak in the prepaid card section, take it to the register, and the cashier will collect your cash ($20-$500) plus the $5.95 purchase fee. The cash will be loaded to the MoneyPak number and will be ready for use within 20 minutes. 

    Once you load cash to a MoneyPak, the MoneyPak number on the back of the package is the same as cash. If you lose the MoneyPak or give the MoneyPak number to the wrong person and the MoneyPak is used, Green Dot cannot refund your money.

  • MoneyPak cannot be used to reload temporary prepaid cards, which are prepaid cards that have not been registered with the card provider (or where registration was attempted, but the prepaid card provider was unable to verify the cardholder’s identity). Temporary prepaid cards do not have the cardholder’s name embossed on the front of the card. 

    If you have a new prepaid card without your name on it, you must register it with your prepaid card provider in order to reload your prepaid card with a MoneyPak. Once you get the personalized prepaid card in the mail (usually within two weeks) and activate it, your personalized prepaid card will then be ready to accept MoneyPak reloads as long as the card is issued by a participating prepaid card provider.

    1. Create a Secure Login: The first time you use MoneyPak, you will need to enter your MoneyPak number and create a MoneyPak.com Secure Login. MoneyPak.com will remember your information, making future visits fast and easy.
    2. Verify mobile: Verify your mobile phone by following the prompts during setup.
    3. Load card: Enter your prepaid card number. The prepaid card will be loaded with the amount on the MoneyPak.

    Check your card’s eligibility. MoneyPak will only work with prepaid cards that have been activated and are personalized with the recipient’s name.

  • Once the money has been transferred, it will appear in your Reload History. Just log in on MoneyPak.com to view this. You can also get your prepaid card’s available balance by calling the phone number on the back of that card.

  • You can usually add any amount from $20 to $500 per MoneyPak. You may use up to three MoneyPaks or add up to $1000 total per card every 30 days. The amount of cash you can add may be reduced if there’s additional load limits on your prepaid card.

  • There are separate limits for each card you use with MoneyPak, and for your MoneyPak profile. Whichever limit you hit first will apply to the deposit you are attempting to make. 

    The amount you can deposit using MoneyPak may also be lower if your prepaid or bank debit card provider has limits on the amount they allow you to deposit to your card. 

    Limits Per Prepaid or Bank Debit Card

    Time period (rolling) Dollar Amount Number of MoneyPak Deposits
    24 hours $1,000 6
    7 days $1,000 8
    30 days $1,000 12

    Limits Per MoneyPak Profile

    Time period (rolling) Dollar Amount Number of MoneyPak Deposits
    24 hours $1,000 6
    7 days $1,500 10
    30 days $3,000 18

    Limits for loading funds to online accounts are set by the account provider. Check with your account provider for their limits.

For Your Tax Refund
For Your Payroll or Government Benefits
  • No, others cannot direct their refund to your card or account. In accordance with IRS guidelines you can direct your refund to your card or account; you cannot direct your refund to someone else’s card or account. If we receive a tax refund intended for individuals other than the cardholder, the refund will be rejected and/or your card may be blocked, pending additional verification. Get more details from the IRS about tax refunds here.

  • Yes. If you decide you no longer want direct deposit, contact your payor or employer and they’ll tell you how to cancel the service. Canceling direct deposit will in no way impact the use of your Green Dot card.

  • The exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday. If you haven’t received a direct deposit that you are expecting, it’s because we haven’t received the payment instructions from your employer or benefits provider.

    If you are concerned about the status of your direct deposit, please follow these steps:

    1. Contact your employer to verify that the direct deposit was sent. If so, ask them for the TRACE # of your direct deposit transaction.
    2. Once you have the TRACE #, call Green Dot Customer Support toll-free at (866) 795-7597 and Green Dot will investigate the transaction.

    If you enrolled in direct deposit for federal benefits, you should contact the agency that administers your benefit.

  • With the exception of certain federal government benefit payments, or your employer or payroll department’s restrictions, you can choose to have as much or as little of your paycheck or benefits payment deposited to your Green Dot card as you’d like. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time.

    If you enroll in direct deposit for Social Security, Supplemental Security Income, Veterans Benefits, or Federal Civil Service, the entire amount of your benefit payment must be deposited to your Green Dot card. You can cancel the direct deposit of your federal government benefits at any time, but you cannot change the amount of your federal benefits direct deposit.

  • We deposit your payroll or government benefits to your Green Dot account, including:

    • Social Security benefits
    • SSI (Supplemental Security Income)
    • Pension payments
    • Railroad Retirement Benefits (RRB)
    • Defense Finance and Accounting Service (DFAS) payments
    • State unemployment benefits
    • Government Disability Benefits (SSDI or Workers’ Compensation)
    • Veterans’ benefits
  • When you set up direct deposit, you may be eligible to receive your pay up to 2 days earlier, or government benefits up to 4 days before benefits day (subject to deposit verification and depending on your payment provider’s process and timing).

    Some employers and benefits providers send payment instructions ahead of the actual payday. If they do, we’ll credit the amount to your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. However, it’s important to note that if and how early your deposit can be posted to your account is completely dependent on when the employer or benefits provider sends us the payment instructions.

    Deposit verification required. Make sure the name on file with your employer or benefits provider matches the name on your card account.

  • You can check for your direct deposit a few ways:

    1. Sign up for direct deposit alerts to receive an email or text message any time a direct deposit posts to your account.
    2. Review your Transaction History online to check for your deposit.
    3. Call our automated Green Dot Support Line to hear your most recent direct deposit amount and date.

    Note: Your payor will usually provide a payment stub or notice to let you know the amount of the payment deposited to your account.

    Green Dot has no additional information other than what is provided in your account, in alerts, or on the automated phone system.

  • Many times, your employer or benefits provider will notify our bank of your incoming deposit in advance of your actual pay day. If they do, we will credit your pay or benefits to your card when they give us that advance notice instead of waiting for pay day. However, the exact time of day that your paycheck or benefit payment is deposited onto your card will usually vary from payday to payday because employers and benefits providers often send payment instructions at different times from pay period to pay period. If you don’t get it as early as you did the previous pay period, it doesn’t mean there’s something wrong or that we’re holding on to it. It just means we haven’t received it yet.

    If you log in to your account and set up the direct deposit Account Alert, we’ll automatically notify you any time a direct deposit is received. Carrier message and data rates apply.

  • To cancel your direct deposit, you must contact your employer or the payor of your benefits. They will tell you how to cancel the service. Cancelling direct deposit will in no way impact the use of your Green Dot card.

    Find info on how to cancel direct deposit of your federal benefits here – or – contact the agency that administers your benefit.

  • No. Early access to your direct deposit money is automatically a potential benefit of your Green Dot card if you are signed up for direct deposit. Whether or not you will get your direct deposit money up to 2 days earlier depends on deposit verification and when we receive the payment instructions from your employer or benefits provider.

    Payroll, government benefits and child support are the only deposits that qualify for early access to your money.

  • Setting up direct deposit is easy! Just follow these simple steps:

    1. Ask your payroll or benefits office if they offer direct deposit.
    2. If they do, get your direct deposit account number and bank routing number by logging in to your account or requesting the info via text message.
    3. Provide your direct deposit account number and bank routing number to your payroll or benefits office.
    4. Make sure the name on file with your employer or benefits provider matches the name on your account.

    TIP: Ask your payroll, how long it’ll take them to set up your direct deposit. If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office. Green Dot does not have any information about your enrollment status. Early direct deposit depends on deposit verification.

Deposit checks from your smartphone
  • We’ll notify you when the money is in your account. You can also log in any time and check your transaction history.

  • There is no fee to deposit checks to your account.

  • Here are some tips:

    1. Place your check on a flat surface with a dark background and good lighting.
    2. Make sure all 4 corners of the check are in the camera view.
    3. Focus your camera by holding your phone steady, tap the area on the screen that you’d like the camera to focus on, and snap the photo.

    Note: Some phones automatically store photos taken on the device. For security reasons, please ensure photos of your check aren’t saved to your phone or online storage.

  • No. Once you submit a deposit, it cannot be canceled.

  • As a mobile bank, we work hard to deposit your check as quickly as possible. Some checks take longer to process, depending on the bank issuing the check. We try to give each check that comes to us a fair chance to be deposited, and sometimes that may take a little longer. If you need to have your check cashed immediately, you may cancel your request by clicking “No, cancel deposit."

  • Mobile deposits may take up to 5 business days.

  • Keep your check in a safe place until the money is in your account before destroying it in case it is needed for verification purposes. Once you deposit a check with us, you can’t cash it anywhere else.

  • Mobile Deposit limits include:  
    Per Check Limit $2,500
    Daily Limit $3,000
    Monthly Limit (rolling 30 day period) $5,000
     
    Checks must be at least $1.00. You can’t deposit more than your account balance limit.

     

    Important: Mobile Deposit cannot be used to make your first deposit

  • Checks:

    • not payable to you (even if signed over to you)
    • payable to more than one person (even if you are one of the names on the check)
    • payable to “Cash” or “Self”
    • payable in a foreign currency
    • drawn on a bank outside the U.S.
    • that are not dated, are postdated, or more than 90 days old
    • that are irregular in any way (for example, where the numerical and written amounts are different)
    • that have previously been cashed or deposited (either in paper form or electronically) or returned unpaid for any reason
    • you suspect to be fraudulent, forged, altered or not properly authorized
    • that do not have the signature of the person who wrote you the check
    • that exceed the deposit limits set for mobile deposits

    Registered government warrants

    Demand drafts

  • Follow these steps:

    1. Log into the app.
    2. Select ADD MONEY and then DEPOSIT A CHECK.
    3. Make sure the check is made out to you.
    4. You sign the back of the check and write “for mobile deposit only” above your signature.
    5. We’ll walk you through the rest.

    Eligibility and limits apply.

  • We accept all these in U.S. dollars:

    • Personal checks written to you
    • Commercial preprinted checks issued by a U.S. business to you such as:
      • payroll checks
      • insurance agency checks
      • money orders
      • cashier’s checks
      • rebate checks
      • stock dividend checks
    • U.S. Government-issued checks including:
      • tax refunds
      • federal, state and municipal government checks
  • Yes. You must sign the back of the check and write “for mobile deposit only” above your signature clearly in blue or black ink or it will not be accepted. Make sure your signature is a reasonable size.

Cash and load checks at Walmart
Cash and deposit checks at an FSC

Mailing Address

Green Dot

P.O. Box 5100
Pasadena, CA 91117