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Why Green Dot?

    • Green Dot is a financially strong, multi-billion dollar public company traded on the New York Stock Exchange [NYSE:GDOT]
    • We are a federally regulated bank with deposits insured by the FDIC.
    • We have millions of satisfied customers and issue millions of new bank accounts every year.
    • Our products are sold online, through the app stores and at America’s largest and most respected retailers, like Walmart, Walgreens, CVS, Rite Aid, 7-Eleven and more.
    • With nearly 100,000 retail locations featuring Green Dot products and services, you can pick up a Green Dot debit card and add cash to your account at retailers in just about every neighborhood all across America.
    • Green Dot has won many awards from consumer advocates who have praised our fair and transparent pricing policies.
    • We are accredited by the Better Business Bureau.
    • We are a federally regulated bank with deposits insured by the FDIC.
    • We have millions of satisfied customers and issue millions of new bank accounts every year.
    • Our products are sold online, through the app stores and at America’s largest and most respected retailers, like Walmart, Walgreens, CVS, Rite Aid, 7-Eleven and more.
    • With nearly 100,000 retail locations featuring Green Dot products and services, you can pick up a Green Dot debit card and add cash to your account at retailers in just about every neighborhood all across America.
    • Green Dot has won many awards from consumer advocates who have praised our fair and transparent pricing policies.
    • We are accredited by the Better Business Bureau.
  • Yes, you can get a Green Dot card even if you have bad credit. Best of all, there’s no credit check to get a card today!

  • Green Dot Reloadable Debit Cards give you the power to control your money with plenty of features to simplify how you shop, pay bills, send money, and so much more. Best of all, there’s no credit check or minimum balance requirements to get a card today!

  • Green Dot cards are a powerful way to manage your money and make it easy to do things like:

    • Shop online or in-store everywhere Visa® Debit is accepted.
      Quickly send money or receive money from other Green Dot cardholders nationwide.
    • Receive your pay up to 2 days before payday or government benefits up to 4 days before benefits day with free direct deposit.(subject deposit verification and your payment provider’s process and timing).
    • Conveniently pay bills on your schedule.
    • Earn 5% Cash Back (up to $100 annually) on eligible purchases made with the Green Dot 5% Cash Back Visa Debit Card.

    Fees and limits apply to above features. Personalized card required.

  • Green Dot cards do not offer a line of credit like credit cards, which means you’ll need to add money to your card before you can use it.

    Looking for a card to help build your credit history with responsible use? Learn more or apply for the Green Dot Platinum Visa secured credit card.

  • No, getting a Green Dot reloadable debit card does not impact your credit since we do not issue you a line of credit, require you to make monthly payments, or report your card activity to the major credit bureaus.

    Looking for a card to help build your credit history with responsible use? Learn more or apply for the Green Dot Platinum Visa secured credit card.

  • Green Dot cards are really easy to use! Just deposit money to your account and take advantage of all the convenient features that make Green Dot a household name for millions of Americans nationwide. Subject to identity verification.

How To Get A Card

Register & Activate

User ID And Password

Fees and Limits

Green Dot Reloadable Prepaid Debit Cards
  • The table below shows the fees that apply only to Green Dot Reloadable Prepaid MasterCard or Visa Cards. It does not apply to the Green Dot Cash Back Visa Debit Card, cards sold on GreenDot.com, cards sold by tax preparers or financial service centers (including OneMain), Green Dot Load & Go Prepaid Visa card, SEIU Prepaid Card, TaxSlayer Prepaid Visa Card or Green Dot cards sold in Puerto Rico. If you already have a card, your fees and terms may be different.

    Please log in to see your Cardholder Agreement and fees.

    FEATURE SIMPLE FEES
    Purchase price in a store $1.95 or less
    Monthly charge $7.95. Waived in any billing cycle when you
    have loaded $1,000 or more in the previous
    monthly period
    Purchase price online No purchase fee online
    Reload at the Register fee $4.95 or less
    ATM fees $3.00 withdrawal and $0.50 balance inquiry,
    plus any fees ATM owner may charge
    Teller cash withdrawal fee $3.00
    Foreign transaction fee 3%
    Replacement card $5

     

    Other optional services, features or products like ordering paper checks or using mobile check deposit will require acceptance of applicable fees, terms and conditions

  • Yes. Your card is subject to the Monthly Charge as long as it is open.

  • Your Monthly Charge can be waived when you have loaded a total of $1,000 or more in the previous monthly period.

  • There is no maintenance fee for inactive cards. However, the first Monthly Charge will be assessed 90 days after the purchase date for any inactive cards that were purchased at retail but never used or registered.

  • Your first Monthly Charge will be deducted the first time you use the card or the day after you register the card, whichever happens first.

  • Yes. When a balance falls below $0, Green Dot will assess the Monthly Charge up to two times.

Green Dot 5% Cash Back Visa Debit Card
  • You can redeem Cash-Back Rewards the day after you complete a reward year. Once you’ve successfully completed a reward year, your account must be in good standing and have a positive balance at the time of redemption. You have up to 1 year to claim your Cash-Back Rewards before they expire. You must redeem all of your Cash-Back rewards that are eligible. Partial redemption is not permitted.

    When ready, simply log in to your online account and follow the on-screen instructions.

    Upon redemption, we’ll credit your balance with all of the rewards you earned for the reward year.

  • Cash-Back Rewards usually update promptly after a qualifying purchase posts, but could take up to thirty (30) days.
    Please refer to your Deposit Account Agreement for more information.

  • A reward year is twelve (12) monthly periods during which your account has been in good standing. You must successfully complete a reward year to be eligible to redeem your Cash-Back Rewards. Refer to the Deposit Account Agreement for more information.

  • The table below shows the fees that apply only to the Green Dot 5% Cash Back Visa Debit Card. It does not apply to cards sold by tax preparers or financial service centers.

    If you already have a card, your fees and terms may be different.
    Please log in to see your Deposit Account Agreement and fees.

    FEATURE SIMPLE FEES
    Purchase price in a store $1.95 or less
    Monthly charge $9.95
    Purchase price online No purchase fee online
    Reload at the Register $4.95 or less
    ATM fee $3.00 withdrawal and $0.50 balance inquiry,
    plus any fees ATM owner may charge
    Teller cash withdrawal fee $3.00
    Foreign transaction fee 3%
    Replacement card $5
    Direct deposit No fees for direct deposit

     

    Other optional services, features or products like ordering paper checks or using mobile check deposit will require acceptance of applicable fees, terms and conditions.
    See Deposit Account Agreement for more information.

  • Only qualifying purchases count towards your Cash-Back Rewards. Online bill payments, person-to-person transfers, teller or cash withdrawals, and ATM transactions do not qualify for Cash-Back Rewards.
    Please refer to your Deposit Account Agreement for more information.

  • Register your Green Dot 5% Cash Back Visa Debit Card and you are instantly eligible to start earning 5% cash back (up to $100 per reward year) on qualifying purchases made with your card.

    Important: You are not eligible for the program if we are unable to verify your identity.

    HOW IT WORKS:

    1. Earn 5% cash back on qualifying purchases (up to $100 per reward year) whenever your card has a positive balance at the end of the monthly period.
    2. Redeem your rewards after successfully completing a reward year (A reward year is twelve (12) monthly periods during which your account has been in good standing).
    3. In case you end up with a negative balance, you can pick up where you left off when your card returns to a positive balance.
  • If you got your card in-store, the date you register your card is your enrollment date.
    If you got your card online, the date you first add money to your card is your enrollment date.

  • To be eligible to earn Cash-Back Rewards, your account must be in good standing. To maintain your account in good standing for purposes of being eligible to earn and redeem accrued Cash-Back Rewards, you must have paid your Monthly Charge by the end of the monthly period. Refer to the Deposit Account Agreement for more information.

  • Yes. Returns, reversals, cancellations, or disputes involving a qualifying purchase will be subtracted from your rewards balance.

  • Only the use of your debit card or debit card number to purchase goods or services is considered a qualifying purchase for Cash-Back Rewards. The following purchases/transactions shall not be considered qualifying purchases for the purposes of earning Cash-Back Rewards: ATM transactions, teller cash withdrawals, the portion of any in-store transaction that represents a cash withdrawal at the point of sale, quasi-cash transactions (i.e. purchase of items that convert to or substitute for cash, such as money orders, casino chips, lottery tickets, etc.), the use of your debit card to purchase gift cards or for funding another card or account, using our online bill pay service to pay bills, transferring funds from your debit card or bank account to another bank account or credit card account, and transactions conducted at GreenDot.com or our mobile application (such as person-to-person transfers). Cash-Back Rewards are normally accrued to your Cash-Back Rewards balance promptly after your qualifying purchase transaction posts, but could take up to thirty (30) days.

  • You can earn up to $100.00 per reward year.

Cards from an FSC or Currency Exchange
  • Financial Services Center Card Fee Plan

    The table below shows the fees that apply only to the Green Dot Reloadable Prepaid Card sold at Financial Service Centers and Currency Exchanges. It does not apply to cards at retail stores like CVS, Walgreens or 7-Eleven or to cards sold by tax preparers. If you already have a card, your fees and terms may be different.

    Please log in to see your Cardholder Agreement and fees.

    2 TYPES OF PLANS:  
    PAY PER PURCHASE FEE PLAN
    PAY PER MONTH FEE PLAN
    No monthly charge when you use the card. Pay $1.00 for each purchase transaction you make. If the card isn't used for a year, $1.95 per month will be deducted from any remaining balance. No purchase transaction fees. Make unlimited purchases for $7.95 per month. Waived in any billing cycle when you direct deposit at least $1000 to your card.

     

    FEATURES & FEES
     
    FEATURE (both plans) SIMPLE FEES (both plans)
    Initial Purchase $4.95 or less(includes first Card load)
    Reload at the Register $4.95 or less
    ATM fees No ATM withdrawal fee at participating ATMs nationwide. At non-participating ATMs, $2.50 for cash withdrawals and $0.50 for balance inquiries, plus any fees the ATM owner may charge.
    Bank teller cash withdrawal fee $2.50

     

    Other optional services, features or products like ordering paper checks or using mobile check deposit will require acceptance of applicable fees, terms and conditions.

  • When you direct deposit $1,000 to your card in any monthly period we will waive your next Monthly Charge.

  • The maximum balance you can have on your card is $10,000.

  • Yes. If you’re using cash to load the card, the daily reload limit is $2,999. If you’re loading through direct deposit, the daily limit is $10,000. All loads are subject to a card balance limit of $10,000

  • The Pay per Purchase plan is subject to a $1.95 per month maintenance fee ONLY if you have no load, withdrawal, or spend activity for 12 consecutive months. You can easily avoid this fee by loading funds or using the card for purchases or ATM withdrawals at least one time every 12 months. This fee is waived for residents of NH and CT.

  • Cardholders who choose the Pay per Purchase plan have no Monthly Charge. Signature and PIN debit transactions are $1.00 per transaction.

  • If you are on the Pay per Month plan, your first Monthly Charge will be deducted on the day you purchase your card.

  • No, the fee plan selected at the time of purchase cannot be changed.

Cards Received from a Tax Preparer
  • Yes. If you’re using cash to load the card, the daily reload limit is $2,500. If you’re loading through direct deposit, or receiving all or part of your tax refund, the daily limit is $10,000. All loads are subject to a card balance limit of $10,000.

  • Green Dot Tax Time Edition Card Fee Plan

    The table below shows the fees that apply only to the Green Dot Tax Time Edition Prepaid Card sold at tax preparers. It does not apply to cards at retail stores like CVS, Walgreens or 7-Eleven or to cards sold by Financial Service Centers. If you already have a card, your fees and terms may be different.

    Please log in to see your Cardholder Agreement and fees.

    2 TYPES OF PLANS:  
    PAY PER PURCHASE FEE PLAN
    PAY PER MONTH FEE PLAN
    No monthly charge when you use the card. Pay $1.00 for each purchase transaction you make. If the card isn't used for a year, $1.95 per month will be deducted from any remaining balance. No purchase transaction fees. Make unlimited purchases for $7.95 per month. Waived in any billing cycle when you direct deposit at least $1000 to your card.

     

    FEATURES & FEES
     
    FEATURE (both plans) SIMPLE FEES (both plans)
    Initial Purchase $4.95 or less(includes first Card load)
    Reload at the Register $4.95 or less
    ATM fees No ATM withdrawal fee at participating ATMs nationwide. At non-participating ATMs, $2.50 for cash withdrawals and $0.50 for balance inquiries, plus any fees the ATM owner may charge.
    Bank teller cash withdrawal fee $2.50

     

    See your Cardholder Agreement for more details.

  • When you load $1,000 to your card, or make 30 qualifying purchases in any monthly period we will waive your next Monthly Charge.

    Qualifying purchases only include transactions where you are paying for goods or services with your card. Purchases must post to your card during the monthly period to count towards a Monthly Charge waiver for that period. Excludes all ATM declined withdrawals, ATM balance inquiries, teller cash withdrawals, and online bill payments at GreenDot.com.

  • Daily withdrawal and cash limits apply. The maximum you can withdraw from ATMs is $1,500 per day. Your daily spend limit is $3,000 per day.

  • Your first Monthly Charge will be deducted 30 days from the date money is first loaded to your card.

  • If you have any questions about the status, timing or amount of your Fast Cash Advance or tax refund, go to taxpayer.sbtpg.com.

    Green Dot does not have any information on your Fast Cash Advance or tax refund.

  • To get information on when you will receive your tax refund, go to taxpayer.sbtpg.com.

    Green Dot does not have any information on your tax refund.

  • The maximum balance you can have on your card is $10,000.

About the Card Inside the Retail Package

  • Purchased Online:
    If you get a card online, after you finish the identity verification process, we may give you a temporary virtual card number that you can use to shop online or over the phone after you add money.

    Purchased at a store:
    Green Dot packages found in stores include a temporary card that can be used (after registration) to pay for purchases until your personalized card arrives in the mail. The temporary card can be reloaded with money upon successful identity verification.

    The temporary card and the personalized card are not intended to be given as gifts. The temporary card or temporary card number cannot be used for ATM transactions or other cash withdrawals. Cards sold at Financial Service Centers do allow cash withdrawals using the temporary card, following successful identity verification.

  • After successful identity verification, you can deposit money to your temporary card with cash at participating retailers nationwide. Fees may apply. Learn more here.

About the Card You Received in the Mail

  • No, there are no overdraft fees.

  • If you forget your PIN or would like to change it, you must download the app, login and follow the instructions to update your PIN.

  • Green Dot cards cannot be used for online gambling. Green Dot cards are also not designed for business use and we may close your card if you use it for business purposes. We may block card usage in all countries outside of the US due to fraud or security concerns.

  • You will receive your personalized card 7 business days after registration. Upon activation of your personalized card, the money on your temporary card or temporary card number will automatically be transferred to the personalized card and you will no longer be able to use the temporary card.

  • Some merchants or services require a card number and some require an account number to make a single transaction or automatic monthly payments. Your card is in printed on the front of your card. Your account number and bank routing number can be found by logging into your account.

  • Yes, but only with your personalized card. However, it’s your responsibility to make sure you have enough money available on your card each time the recurring transaction is due. These merchants may suspend or cancel your service if you don’t have enough money left on your card when they attempt to charge the monthly payment. This could be problematic, especially if the recurring charge is for an essential service.

  • If your card is lost or you believe it to be stolen, call (866) 795-7597. We’ll cancel your card and a new one will be sent to you. A replacement card fee may apply. Please see your Cardholder Agreement or Deposit Account Agreement for more information.

  • Yes, but you’ll need to set up a 4-digit PIN (Personal Identification Number) when you activate your personalized card to do so. We may block ATM withdrawals in all countries outside of the US due to fraud or security concerns. You may withdraw up to $500 per day with most Green Dot cards. Please see terms for your card regarding ATM withdrawal limits.

  • A personalized Green Dot card will be mailed to you and has your name on the card. Personalized cards take 7 business days for delivery and, upon activation, unlock several features that make it easy to do things like pay bills on your schedule, deposit checks from your smartphone, and more.

  • No, for security reasons you’ll need to activate your personalized card at www.GreenDot.com/Activate or by calling (866) 795-7605.

  • Your card may be used to rent a car, but rental car companies “authorize” (have money held) for much more money than the actual cost of the rental car. Car rental companies often do this because they won’t know if they need to charge you for additional expenses like gas, car damage, or extra days until the vehicle is returned. Authorized funds are held and unavailable for you to spend until the final transaction is posted to your statement. This means you may not have access to these funds for up to 90 days. To avoid problems when renting, we suggest you first call the rental car company and ask what their policy is regarding the use of Green Dot debit cards.

    • Green Dot is a financially strong, multi-billion dollar public company traded on the New York Stock Exchange [NYSE:GDOT]
    • We are a federally regulated bank with deposits insured by the FDIC.
    • We have millions of satisfied customers and issue millions of new bank accounts every year.
    • Our products are sold online, through the app stores and at America’s largest and most respected retailers, like Walmart, Walgreens, CVS, Rite Aid, 7-Eleven and more.
    • With nearly 100,000 retail locations featuring Green Dot products and services, you can pick up a Green Dot debit card and add cash to your account at retailers in just about every neighborhood all across America.
    • Green Dot has won many awards from consumer advocates who have praised our fair and transparent pricing policies.
    • We are accredited by the Better Business Bureau.
    • We are a federally regulated bank with deposits insured by the FDIC.
    • We have millions of satisfied customers and issue millions of new bank accounts every year.
    • Our products are sold online, through the app stores and at America’s largest and most respected retailers, like Walmart, Walgreens, CVS, Rite Aid, 7-Eleven and more.
    • With nearly 100,000 retail locations featuring Green Dot products and services, you can pick up a Green Dot debit card and add cash to your account at retailers in just about every neighborhood all across America.
    • Green Dot has won many awards from consumer advocates who have praised our fair and transparent pricing policies.
    • We are accredited by the Better Business Bureau.
  • Yes, you can get a Green Dot card even if you have bad credit. Best of all, there’s no credit check to get a card today!

  • Green Dot Reloadable Debit Cards give you the power to control your money with plenty of features to simplify how you shop, pay bills, send money, and so much more. Best of all, there’s no credit check or minimum balance requirements to get a card today!

  • Green Dot cards are a powerful way to manage your money and make it easy to do things like:

    • Shop online or in-store everywhere Visa® Debit is accepted.
      Quickly send money or receive money from other Green Dot cardholders nationwide.
    • Receive your pay up to 2 days before payday or government benefits up to 4 days before benefits day with free direct deposit.(subject deposit verification and your payment provider’s process and timing).
    • Conveniently pay bills on your schedule.
    • Earn 5% Cash Back (up to $100 annually) on eligible purchases made with the Green Dot 5% Cash Back Visa Debit Card.

    Fees and limits apply to above features. Personalized card required.

  • Green Dot cards do not offer a line of credit like credit cards, which means you’ll need to add money to your card before you can use it.

    Looking for a card to help build your credit history with responsible use? Learn more or apply for the Green Dot Platinum Visa secured credit card.

  • No, getting a Green Dot reloadable debit card does not impact your credit since we do not issue you a line of credit, require you to make monthly payments, or report your card activity to the major credit bureaus.

    Looking for a card to help build your credit history with responsible use? Learn more or apply for the Green Dot Platinum Visa secured credit card.

  • Green Dot cards are really easy to use! Just deposit money to your account and take advantage of all the convenient features that make Green Dot a household name for millions of Americans nationwide. Subject to identity verification.

Green Dot Reloadable Prepaid Debit Cards
  • The table below shows the fees that apply only to Green Dot Reloadable Prepaid MasterCard or Visa Cards. It does not apply to the Green Dot Cash Back Visa Debit Card, cards sold on GreenDot.com, cards sold by tax preparers or financial service centers (including OneMain), Green Dot Load & Go Prepaid Visa card, SEIU Prepaid Card, TaxSlayer Prepaid Visa Card or Green Dot cards sold in Puerto Rico. If you already have a card, your fees and terms may be different.

    Please log in to see your Cardholder Agreement and fees.

    FEATURE SIMPLE FEES
    Purchase price in a store $1.95 or less
    Monthly charge $7.95. Waived in any billing cycle when you
    have loaded $1,000 or more in the previous
    monthly period
    Purchase price online No purchase fee online
    Reload at the Register fee $4.95 or less
    ATM fees $3.00 withdrawal and $0.50 balance inquiry,
    plus any fees ATM owner may charge
    Teller cash withdrawal fee $3.00
    Foreign transaction fee 3%
    Replacement card $5

     

    Other optional services, features or products like ordering paper checks or using mobile check deposit will require acceptance of applicable fees, terms and conditions

  • Yes. Your card is subject to the Monthly Charge as long as it is open.

  • Your Monthly Charge can be waived when you have loaded a total of $1,000 or more in the previous monthly period.

  • There is no maintenance fee for inactive cards. However, the first Monthly Charge will be assessed 90 days after the purchase date for any inactive cards that were purchased at retail but never used or registered.

  • Your first Monthly Charge will be deducted the first time you use the card or the day after you register the card, whichever happens first.

  • Yes. When a balance falls below $0, Green Dot will assess the Monthly Charge up to two times.

Green Dot 5% Cash Back Visa Debit Card
  • You can redeem Cash-Back Rewards the day after you complete a reward year. Once you’ve successfully completed a reward year, your account must be in good standing and have a positive balance at the time of redemption. You have up to 1 year to claim your Cash-Back Rewards before they expire. You must redeem all of your Cash-Back rewards that are eligible. Partial redemption is not permitted.

    When ready, simply log in to your online account and follow the on-screen instructions.

    Upon redemption, we’ll credit your balance with all of the rewards you earned for the reward year.

  • Cash-Back Rewards usually update promptly after a qualifying purchase posts, but could take up to thirty (30) days.
    Please refer to your Deposit Account Agreement for more information.

  • A reward year is twelve (12) monthly periods during which your account has been in good standing. You must successfully complete a reward year to be eligible to redeem your Cash-Back Rewards. Refer to the Deposit Account Agreement for more information.

  • The table below shows the fees that apply only to the Green Dot 5% Cash Back Visa Debit Card. It does not apply to cards sold by tax preparers or financial service centers.

    If you already have a card, your fees and terms may be different.
    Please log in to see your Deposit Account Agreement and fees.

    FEATURE SIMPLE FEES
    Purchase price in a store $1.95 or less
    Monthly charge $9.95
    Purchase price online No purchase fee online
    Reload at the Register $4.95 or less
    ATM fee $3.00 withdrawal and $0.50 balance inquiry,
    plus any fees ATM owner may charge
    Teller cash withdrawal fee $3.00
    Foreign transaction fee 3%
    Replacement card $5
    Direct deposit No fees for direct deposit

     

    Other optional services, features or products like ordering paper checks or using mobile check deposit will require acceptance of applicable fees, terms and conditions.
    See Deposit Account Agreement for more information.

  • Only qualifying purchases count towards your Cash-Back Rewards. Online bill payments, person-to-person transfers, teller or cash withdrawals, and ATM transactions do not qualify for Cash-Back Rewards.
    Please refer to your Deposit Account Agreement for more information.

  • Register your Green Dot 5% Cash Back Visa Debit Card and you are instantly eligible to start earning 5% cash back (up to $100 per reward year) on qualifying purchases made with your card.

    Important: You are not eligible for the program if we are unable to verify your identity.

    HOW IT WORKS:

    1. Earn 5% cash back on qualifying purchases (up to $100 per reward year) whenever your card has a positive balance at the end of the monthly period.
    2. Redeem your rewards after successfully completing a reward year (A reward year is twelve (12) monthly periods during which your account has been in good standing).
    3. In case you end up with a negative balance, you can pick up where you left off when your card returns to a positive balance.
  • If you got your card in-store, the date you register your card is your enrollment date.
    If you got your card online, the date you first add money to your card is your enrollment date.

  • To be eligible to earn Cash-Back Rewards, your account must be in good standing. To maintain your account in good standing for purposes of being eligible to earn and redeem accrued Cash-Back Rewards, you must have paid your Monthly Charge by the end of the monthly period. Refer to the Deposit Account Agreement for more information.

  • Yes. Returns, reversals, cancellations, or disputes involving a qualifying purchase will be subtracted from your rewards balance.

  • Only the use of your debit card or debit card number to purchase goods or services is considered a qualifying purchase for Cash-Back Rewards. The following purchases/transactions shall not be considered qualifying purchases for the purposes of earning Cash-Back Rewards: ATM transactions, teller cash withdrawals, the portion of any in-store transaction that represents a cash withdrawal at the point of sale, quasi-cash transactions (i.e. purchase of items that convert to or substitute for cash, such as money orders, casino chips, lottery tickets, etc.), the use of your debit card to purchase gift cards or for funding another card or account, using our online bill pay service to pay bills, transferring funds from your debit card or bank account to another bank account or credit card account, and transactions conducted at GreenDot.com or our mobile application (such as person-to-person transfers). Cash-Back Rewards are normally accrued to your Cash-Back Rewards balance promptly after your qualifying purchase transaction posts, but could take up to thirty (30) days.

  • You can earn up to $100.00 per reward year.

Cards from an FSC or Currency Exchange
  • Financial Services Center Card Fee Plan

    The table below shows the fees that apply only to the Green Dot Reloadable Prepaid Card sold at Financial Service Centers and Currency Exchanges. It does not apply to cards at retail stores like CVS, Walgreens or 7-Eleven or to cards sold by tax preparers. If you already have a card, your fees and terms may be different.

    Please log in to see your Cardholder Agreement and fees.

    2 TYPES OF PLANS:  
    PAY PER PURCHASE FEE PLAN
    PAY PER MONTH FEE PLAN
    No monthly charge when you use the card. Pay $1.00 for each purchase transaction you make. If the card isn't used for a year, $1.95 per month will be deducted from any remaining balance. No purchase transaction fees. Make unlimited purchases for $7.95 per month. Waived in any billing cycle when you direct deposit at least $1000 to your card.

     

    FEATURES & FEES
     
    FEATURE (both plans) SIMPLE FEES (both plans)
    Initial Purchase $4.95 or less(includes first Card load)
    Reload at the Register $4.95 or less
    ATM fees No ATM withdrawal fee at participating ATMs nationwide. At non-participating ATMs, $2.50 for cash withdrawals and $0.50 for balance inquiries, plus any fees the ATM owner may charge.
    Bank teller cash withdrawal fee $2.50

     

    Other optional services, features or products like ordering paper checks or using mobile check deposit will require acceptance of applicable fees, terms and conditions.

  • When you direct deposit $1,000 to your card in any monthly period we will waive your next Monthly Charge.

  • The maximum balance you can have on your card is $10,000.

  • Yes. If you’re using cash to load the card, the daily reload limit is $2,999. If you’re loading through direct deposit, the daily limit is $10,000. All loads are subject to a card balance limit of $10,000

  • The Pay per Purchase plan is subject to a $1.95 per month maintenance fee ONLY if you have no load, withdrawal, or spend activity for 12 consecutive months. You can easily avoid this fee by loading funds or using the card for purchases or ATM withdrawals at least one time every 12 months. This fee is waived for residents of NH and CT.

  • Cardholders who choose the Pay per Purchase plan have no Monthly Charge. Signature and PIN debit transactions are $1.00 per transaction.

  • If you are on the Pay per Month plan, your first Monthly Charge will be deducted on the day you purchase your card.

  • No, the fee plan selected at the time of purchase cannot be changed.

Cards Received from a Tax Preparer
  • Yes. If you’re using cash to load the card, the daily reload limit is $2,500. If you’re loading through direct deposit, or receiving all or part of your tax refund, the daily limit is $10,000. All loads are subject to a card balance limit of $10,000.

  • Green Dot Tax Time Edition Card Fee Plan

    The table below shows the fees that apply only to the Green Dot Tax Time Edition Prepaid Card sold at tax preparers. It does not apply to cards at retail stores like CVS, Walgreens or 7-Eleven or to cards sold by Financial Service Centers. If you already have a card, your fees and terms may be different.

    Please log in to see your Cardholder Agreement and fees.

    2 TYPES OF PLANS:  
    PAY PER PURCHASE FEE PLAN
    PAY PER MONTH FEE PLAN
    No monthly charge when you use the card. Pay $1.00 for each purchase transaction you make. If the card isn't used for a year, $1.95 per month will be deducted from any remaining balance. No purchase transaction fees. Make unlimited purchases for $7.95 per month. Waived in any billing cycle when you direct deposit at least $1000 to your card.

     

    FEATURES & FEES
     
    FEATURE (both plans) SIMPLE FEES (both plans)
    Initial Purchase $4.95 or less(includes first Card load)
    Reload at the Register $4.95 or less
    ATM fees No ATM withdrawal fee at participating ATMs nationwide. At non-participating ATMs, $2.50 for cash withdrawals and $0.50 for balance inquiries, plus any fees the ATM owner may charge.
    Bank teller cash withdrawal fee $2.50

     

    See your Cardholder Agreement for more details.

  • When you load $1,000 to your card, or make 30 qualifying purchases in any monthly period we will waive your next Monthly Charge.

    Qualifying purchases only include transactions where you are paying for goods or services with your card. Purchases must post to your card during the monthly period to count towards a Monthly Charge waiver for that period. Excludes all ATM declined withdrawals, ATM balance inquiries, teller cash withdrawals, and online bill payments at GreenDot.com.

  • Daily withdrawal and cash limits apply. The maximum you can withdraw from ATMs is $1,500 per day. Your daily spend limit is $3,000 per day.

  • Your first Monthly Charge will be deducted 30 days from the date money is first loaded to your card.

  • If you have any questions about the status, timing or amount of your Fast Cash Advance or tax refund, go to taxpayer.sbtpg.com.

    Green Dot does not have any information on your Fast Cash Advance or tax refund.

  • To get information on when you will receive your tax refund, go to taxpayer.sbtpg.com.

    Green Dot does not have any information on your tax refund.

  • The maximum balance you can have on your card is $10,000.

  • Purchased Online:
    If you get a card online, after you finish the identity verification process, we may give you a temporary virtual card number that you can use to shop online or over the phone after you add money.

    Purchased at a store:
    Green Dot packages found in stores include a temporary card that can be used (after registration) to pay for purchases until your personalized card arrives in the mail. The temporary card can be reloaded with money upon successful identity verification.

    The temporary card and the personalized card are not intended to be given as gifts. The temporary card or temporary card number cannot be used for ATM transactions or other cash withdrawals. Cards sold at Financial Service Centers do allow cash withdrawals using the temporary card, following successful identity verification.

  • After successful identity verification, you can deposit money to your temporary card with cash at participating retailers nationwide. Fees may apply. Learn more here.

  • No, there are no overdraft fees.

  • If you forget your PIN or would like to change it, you must download the app, login and follow the instructions to update your PIN.

  • Green Dot cards cannot be used for online gambling. Green Dot cards are also not designed for business use and we may close your card if you use it for business purposes. We may block card usage in all countries outside of the US due to fraud or security concerns.

  • You will receive your personalized card 7 business days after registration. Upon activation of your personalized card, the money on your temporary card or temporary card number will automatically be transferred to the personalized card and you will no longer be able to use the temporary card.

  • Some merchants or services require a card number and some require an account number to make a single transaction or automatic monthly payments. Your card is in printed on the front of your card. Your account number and bank routing number can be found by logging into your account.

  • Yes, but only with your personalized card. However, it’s your responsibility to make sure you have enough money available on your card each time the recurring transaction is due. These merchants may suspend or cancel your service if you don’t have enough money left on your card when they attempt to charge the monthly payment. This could be problematic, especially if the recurring charge is for an essential service.

  • If your card is lost or you believe it to be stolen, call (866) 795-7597. We’ll cancel your card and a new one will be sent to you. A replacement card fee may apply. Please see your Cardholder Agreement or Deposit Account Agreement for more information.

  • Yes, but you’ll need to set up a 4-digit PIN (Personal Identification Number) when you activate your personalized card to do so. We may block ATM withdrawals in all countries outside of the US due to fraud or security concerns. You may withdraw up to $500 per day with most Green Dot cards. Please see terms for your card regarding ATM withdrawal limits.

  • A personalized Green Dot card will be mailed to you and has your name on the card. Personalized cards take 7 business days for delivery and, upon activation, unlock several features that make it easy to do things like pay bills on your schedule, deposit checks from your smartphone, and more.

  • No, for security reasons you’ll need to activate your personalized card at www.GreenDot.com/Activate or by calling (866) 795-7605.

  • Your card may be used to rent a car, but rental car companies “authorize” (have money held) for much more money than the actual cost of the rental car. Car rental companies often do this because they won’t know if they need to charge you for additional expenses like gas, car damage, or extra days until the vehicle is returned. Authorized funds are held and unavailable for you to spend until the final transaction is posted to your statement. This means you may not have access to these funds for up to 90 days. To avoid problems when renting, we suggest you first call the rental car company and ask what their policy is regarding the use of Green Dot debit cards.

Mailing Address

Green Dot

P.O. Box 5100
Pasadena, CA 91117