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How do I activate a Green Dot card I purchased at a store?

You can activate your temporary Green Dot card you purchased at a store by downloading and opening the Green Dot app and tapping 'Activate card' or going to GreenDot.com/activate and following the prompts. You’ll be asked to provide the below info so we can verify your identity, and you will need to create a PIN. We’ll send your chip-enabled card to the home address you provide.

  • Name
  • 16-digit card number
  • Expiration date
  • 3-digit security code (found on the back of your card)
  • Mobile phone number (for future identify verification purposes)
  • Address
  • Date of birth
  • Social Security Number
  • Create the username and password to manage your account

Start using your card upon successful activation.

Online access and identity verification (including Social Security number) is required to open an account. Mobile number or email address verification and mobile app are required to access all features. Federal law requires a person to be 18 or older to open an account.

We’re required to collect this information in accordance with The USA PATRIOT Act — a federal law that requires all financial institutions to obtain, verify and record information that identifies anyone who successfully opens an account with us.

Excludes temporary cards acquired at a financial service center
(location offering check cashing, payday loans, money transfers)​

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